Privacy & Cookie Policies

Cookie Policy

  • Effective Date: 04-Oct-2023
  • Last Updated: 04-Oct-2023

 

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

 

 

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

 

Privacy Policy

 

Our contact details

Name: Coast 2 Coast Karting

Address: Chenhalls Road, St Erth, Hayle, Cornwall TR27 6HJ

Phone Number: 01736 754960

E-mail: confidential@coast2coastkarting.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, name, mobile number, date of birth, post code & email address.

As an employee

  • To meet HMRC requirements regarding pay, contracts, training etc
  • For insurance purposes

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you, either over the telephone or in person, for one or more of the following reasons:

  • To ensure the child/adult is on the most applicable kart to their age
  • Record of permission to drive from parent/guardian and legal record of their age check.
  • Required by our insurance provider
  • After making a booking to forward terms and conditions to you and booking confirmation.
  • To process a payment – no numbers, dates are viewable or recorded.

As an employee

  • To meet HMRC requirements regarding pay, contracts, training etc
  • For insurance purposes

 

We use the information that you have given us in order to provide risk assessment for kart type and session. Contact with you, should we need to cancel or change your booking.

We may share this information with our Insurance Provider or emergency services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting Coast 2 Coast Karting
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We need it to perform a task.

 

How we store your personal information

  • Your information is securely stored.
  • We are obliged to keep disclaimers for eight years We will then dispose your information by incineration.
  • When booking over the telephone, the details you provide are entered in a booking system hosted by Smart Entertainment Ltd.
  • Their privacy policy can be viewed on the following link:

Smart Entertainment Policies

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at confidential@coast2coastkarting.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at confidential@coast2coastkarting.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:  

  • Information Commissioner’s Office
  • Wycliffe House
  • Water Lane
  • Wilmslow
  • Cheshire
  • SK9 5AF